Privacy Policy

1. About MoveToday

MoveToday is a two-sided marketplace that connects independent movers with clients in the Los Angeles area. MoveToday is operated by Move Today LLC. You can reach us at info@movetoday.io.

2. Information We Collect

We collect the following information when you use MoveToday:

• Name and email address when you create an account
• Phone number (movers only) for client contact purposes
• Profile photos (movers only) including face, vehicle, and equipment photos
• Payment information processed securely through Stripe
• City and service area information
• Usage data including pages visited and actions taken

3. How We Use Your Information

• To create and manage your account
• To process payments through Stripe
• To send SMS notifications related to job leads and platform activity
• To display mover profiles to clients searching for movers
• To enforce our platform rules and three-strike policy
• To improve our platform and user experience

4. SMS Communications

By creating a mover account on MoveToday, you agree to receive SMS notifications including:

• Job lead alerts when a client reveals your contact information
• Payment confirmations and billing notifications
• Account status updates
• Platform announcements

Message and data rates may apply. You can opt out at any time by replying STOP to any SMS message or by contacting us at info@movetoday.io.

5. Mobile Messaging Privacy

Move Today LLC values your privacy. We collect your mobile number during onboarding solely to provide job leads and account updates. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

• With Stripe for payment processing
• With Twilio for SMS delivery
• With Supabase for secure data storage
• When required by law or legal process
• To protect the rights and safety of our users

7. Mover Phone Numbers

Mover phone numbers are kept private and are only revealed to clients when a connection is made. The $4.99 reveal fee is charged to the mover, not the client. Phone numbers are never publicly displayed.

8. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), secure payment processing through Stripe, and row-level security on our database. We never store credit card numbers directly.

9. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell data)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at info@movetoday.io.

10. Data Retention

We retain your data for as long as your account is active. When you delete your account, we delete your personal information within 30 days, except where retention is required by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform.

12. Contact Us